Terms and Conditions
Classes & Lessons;
Submission of any registration form constitutes your acceptance of the payment method you chose and all terms and conditions in the registration policies, including the conditions of the Ottawa Glassblowing Co-op’s refund policy below.
In the event of unreasonable conduct, the Ottawa Glassblowing Co-op reserves the unconditional right to terminate a student’s enrolment in a course, class or private lesson.
Refund policy;
For multi-week courses / workshops / group bookings / classes with visiting instructors:
- If you cancel 30 days or more before the first class: Full refund less $25.00 administration fee.
- If you cancel 8-29 days before the first class: 50% refund less $25.00 administration fee.
- If you cancel 7 days or less before the first class: No refund.
- Missed classes will not be refunded under any circumstances.
For all other single event classes:
- If you cancel 14 days or more before the first class: Full refund less $12.50 administration fee.
- If you cancel 8-13 days before the first class: 50% refund less $12.50 administration fee.
- If you cancel 7 days or less before the first class: No refund.
- Missed classes will not be refunded under any circumstances.
Refund Policy: If We Cancel
We reserve the right to cancel any class, course or workshop or replace any instructor. We may cancel a course if it doesn’t meet minimum enrollment within 7 days before the first class. If we cancel a course we will contact you to discuss placement in alternate courses, or a refund.